30 dagers returvindu

på alle ordrene

Bestill returlapp

tjenesten koster kr 79,-

Leveres med Bring / Posten

i Norge, Sverige og Danmark

Do you need to change size, color or want to return your purchase? You can return your products and get a refund! Here at Janus you have 30 days after you received the order to return it. Just follow these simple steps.


ATTENTION! If you wish to use our return labels, the cost of NOK 79 will be deducted during the refund. For exchanges, the return cost is free.

Returer

1: Bestill en returlapp

  • For environmental reasons, we do not send a printed return label in our packages.
  • Go to www.retur.posten.no
  • Insert the requested information, and click on 'Create Address App'
  • You will receive an email from posten.no with a QR code.

2. Send ordren via Posten

  • The products must be intact, with the tag label still attached.
  • You can reuse the bag we sent them with.
  • Once packed, go to the nearest collection point with the email from posten.no containing the QR-code. You can then print the label out and attach it to the return.

3. Få refusjonen

Once we receive the return, we'll refund it excluding the return cost of NOK 79. If you send an exchange order, we will refund the entire sum of the return.

You will receive emails throughout the entire process, but if you have any queries please reach us by using the contact form . We usually reply within a couple of hours.

Ombytter

For ombytter, bruker du samme prosessen som returer, men returkostnader er fri. Du må bestille på nytt før tidligere ordren er refundert.